Terms of Service

1. Acceptance of Terms

By accessing and using ArcticBill's services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Use License

Permission is granted to temporarily access the services provided by ArcticBill for personal or commercial use. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose without proper authorization
• Attempt to reverse engineer any software contained on ArcticBill's platform
• Remove any copyright or proprietary notations from the materials

3. Service Description

ArcticBill provides server hosting and billing management services. We reserve the right to modify, suspend, or discontinue any part of our service at any time with or without notice.

4. Payment Terms

All payments are processed securely through our payment partners. Invoices must be paid by their due date to maintain uninterrupted service. Failure to pay may result in service suspension or termination.

5. Refund Policy

Refunds are handled on a case-by-case basis. Please contact our support team to discuss any refund requests. Services that have been actively used may not be eligible for a full refund.

6. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

7. Prohibited Activities

You may not use our services for any illegal or unauthorized purpose. Prohibited activities include but are not limited to:

• Hosting illegal content
• Distributing malware or engaging in hacking activities
• Spamming or phishing
• Violating intellectual property rights
• Overloading or attempting to disrupt our services

8. Service Uptime

While we strive for maximum uptime, we do not guarantee uninterrupted service. Maintenance windows and unforeseen issues may cause temporary service disruptions.

9. Limitation of Liability

ArcticBill shall not be liable for any damages arising from the use or inability to use our services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us through our support ticket system.